The mission of the HCI model program is to ensure quality and meaningful communication between patients and their health care providers.

Through the HCI Certificate Program (HCICP), a college-level training program designed to provide quality accreditation standards for interpreters serving non and limited English proficient patients, prospective candidates can gain the requisite knowledge, skills, and experiences to become qualified health care interpreters.

Success of the HCICP over the years has shown that partnerships between health care organizations and accredited academic institutions are sustainable and mutually beneficial. Collaborative efforts meet a mutual need by joining the health care institutions in need of professional health care interpreters with the academic institutions that train them.